Medical Practice Management Built for Australian Healthcare
Purpose-built tools for practices that need accurate patient records, structured appointment scheduling, compliant clinical workflows, and reliable billing — without stitching together disconnected systems.
The Reality of Running a Healthcare Practice
Appointment booking is manual, phone-heavy, and prone to gaps.
A patient calls to book. Reception checks the calendar. Double-bookings happen. Cancellations create gaps that fill late or not at all. Without online self-booking and automated reminders, your front desk spends its day managing the schedule rather than the practice.
Billing errors and missed item numbers cost the practice revenue.
Medicare item numbers assigned incorrectly. Private health fund claims rejected. DVA or NDIS submissions that don't match the required format. Without a billing workflow built into the consultation record, errors compound across thousands of appointments.
Referral coordination is disjointed and paper-dependent.
A GP refers a patient to a specialist. The referral letter goes by fax or post. Follow-up is tracked in a notebook or email thread. There's no visibility into whether the patient attended, what was found, or whether further care was needed.
Compliance documentation is scattered and hard to audit.
Clinical notes in one system. Consent forms in a folder. Insurance and accreditation documentation in another. When a compliance review or audit happens, assembling the required documentation is a days-long project rather than a straightforward export.
Patient Records. Scheduling. Billing. One Platform.
Hykmah gives healthcare practices a connected set of products and custom capabilities — all on the same platform, the same data, the same subscription.
Clynia — Medical Practice Management
The clinical and administrative core for Australian healthcare practices. Manages patient records, scheduling, billing, and compliance in one system.
- Patient records — centralised patient profiles with clinical history, medications, allergies, and consultation notes
- Appointment scheduling — manage practitioner schedules, appointment types, and patient self-booking with automated reminders
- Clinical workflows — structured consultation workflows that guide the clinical note, billing code, and follow-up action in one step
- Billing and claims — Medicare item number assignment, private health fund billing, and NDIS and DVA workflows for supported practice types
- Referral management — generate and track referrals, record specialist responses, and maintain continuity of care in the patient record
- Compliance documentation — store consent forms, accreditation records, and audit-ready documentation attached to the relevant patient or practice record
- Multi-practitioner support — manage scheduling and records across multiple practitioners with role-based access controls
- Telehealth appointments — schedule and record telehealth consultations with the appropriate billing item numbers
Operon — Field Scheduling for Mobile Healthcare
For allied health and mobile healthcare providers who dispatch practitioners to patient homes and need field scheduling alongside clinical record-keeping.
- Home visit scheduling —assign and schedule mobile practitioners for patient home visits
- Work order dispatch — issue visit instructions with patient details and clinical context
- Visit completion tracking — practitioners confirm visit completion with notes that feed back into the patient file
- Practitioner availability management — see available practitioners in real time and allocate visits without phone-based coordination
- Multi-location view — coordinate field-based practitioners across geographic zones from a central dispatch view
Custom Capabilities — For Healthcare & Medical
For healthcare networks and specialist providers with requirements beyond standard configuration.
- Custom patient portals for appointment self-management and secure communications
- Integration with clinical systems, pathology platforms, and imaging services
- Multi-site Medicare and private health fund reporting dashboards
- Custom NDIS plan management workflows and DVA claiming integrations
What Healthcare Clients Get
Patient records
Appointment scheduling
Clinical workflows
Medicare billing
Private health fund billing
NDIS and DVA workflows
Referral management
Compliance documentation
Telehealth
Multi-practitioner support
Home visit dispatch
Custom patient portals
Clinical system integrations
Support
Onboarding
